Privacy Policy

Privacy Policy for Glo AI – T T Branding Ltd

This privacy notice for T T Branding Ltd ("we", "us", or "our") explains how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), including when you:

  • Download and use our mobile application (Glo Ai)
  • Engage with us in related ways — such as customer support, marketing, or events

Questions or concerns? Reading this privacy policy will help you understand your rights and choices. If you do not agree with our policies and practices, please do not use our Services. For further questions, contact us at support@gloai.io.

🔑 SUMMARY OF KEY POINTS

  • What data do we collect? Personal data like name, email, biometric scans (face), and device data.
  • Do we process sensitive data? Yes — biometric (face) data, with your consent.
  • Do we use third-party services? Yes — OpenAI (for AI processing) and Amazon Product Advertising API (for product recommendations).
  • How long do we store your data? Face data for up to 1 year, unless required longer by law.
  • What are your rights? Depending on where you live, you may access, update, delete, or restrict your data.
  • Are minors allowed? No — we do not knowingly collect data from users under 18.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information you voluntarily provide when you:

  • Sign up
  • Use app features (e.g. facial scan analysis)
  • Contact us

This may include:

  • Name
  • Email address
  • Payment info (handled securely by Apple)
  • Biometric data (face images)

Payment Data

All payment information is processed via Apple. See Apple's privacy policy for details.

Application Data

We may also collect:

  • Mobile device access (camera, photo gallery, etc.)
  • Device data (model, OS, IP address, browser type)
  • App usage stats
  • Location (with permission)
  • Push notification preferences

Information Collected Automatically

We collect:

  • IP address
  • Device model/settings
  • Location (via IP or GPS)
  • Features accessed
  • Timestamps, crash data, logs

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your data to:

  • Deliver the app experience
  • Perform AI-powered beauty and skin analysis
  • Recommend beauty products
  • Improve app functionality
  • Provide support
  • Prevent fraud and comply with law

3. LEGAL BASES FOR PROCESSING

Depending on your location, we rely on:

  • Consent – for face scans, location access
  • Contract – when you subscribe or buy
  • Legitimate interests – to improve features
  • Legal obligations – to comply with law
  • Vital interests – for safety purposes

4. WHEN AND WITH WHOM DO WE SHARE INFORMATION?

We only share personal data when necessary:

  • OpenAI – for AI-driven face analysis
  • Amazon – to show product deals
  • Analytics providers – app usage tracking
  • Service providers – hosting, performance

We do not sell or rent your personal data.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

  • Face data: Stored securely for up to 1 year for historical tracking.
  • Other data: Retained only as needed. Deleted or anonymized after expiry.

If deletion is not immediately possible (e.g. backups), we isolate and securely retain it until deletion.

6. HOW DO WE KEEP YOUR DATA SAFE?

We use strong safeguards such as:

  • Data encryption
  • Secure servers
  • Role-based access controls

No system is 100% secure. Use is at your own risk.

7. DO WE COLLECT INFORMATION FROM MINORS?

No. Glo Ai is for users 18+ only.

If we learn we've collected data from a minor, we'll delete it immediately. Contact us if you suspect this.

8. YOUR PRIVACY RIGHTS

Depending on your country, you may:

  • Access your personal data
  • Correct or delete your data
  • Withdraw consent
  • Limit processing
  • Port data
  • File a complaint with data regulators

To exercise rights, contact: support@gloai.io

9. FACE DATA POLICY (Updated for App Store Compliance)

What is Face Data?

Face data refers to the images you voluntarily upload (e.g., selfies) for beauty and makeup analysis.

What Face Data Do We Collect?

We collect facial images using the camera with your consent. This may include skin tone, facial structure, and features.

How Is It Used?

Your face data is used only to:

  • Generate AI beauty and skin analysis
  • Recommend beauty products
  • Allow users to track glow-up progress over time

Who Processes Face Data?

Face data is securely processed by OpenAI. No other parties have access.

Is It Shared?

We do not share your face data beyond OpenAI (used solely for processing). We do not sell this data.

Storage & Retention

  • Stored: Securely for up to 1 year
  • Deleted: Automatically after 1 year or upon request

OpenAI's Retention Policy

OpenAI may retain anonymized request logs for up to 30 days for abuse detection, per their policy.

Security Measures

  • HTTPS encryption
  • Secure cloud infrastructure
  • Limited internal access

How to Delete Face Data

Email support@gloai.io to delete your face data and account.

10. REGION-SPECIFIC RIGHTS

We comply with:

  • GDPR (EU/UK)
  • CCPA / CPRA (California)
  • CPA (Colorado)
  • CTDPA (Connecticut)
  • UCPA (Utah)
  • VCDPA (Virginia)
  • Privacy Act 1988 (Australia)
  • POPIA (South Africa)

To request access/correction/deletion, email support@gloai.io

11. DO-NOT-TRACK CONTROLS

We currently do not respond to DNT browser settings. If standards change, we'll update this policy.

12. CHANGES TO THIS POLICY

We may update this privacy policy periodically. Users will be notified via in-app message or email.

13. CONTACT US

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Company: T T Branding Ltd